Sapphire Hotel

Terms & Conditions

These Terms & Conditions govern participation in the Sapphire Hotel SMS customer care messaging program.

SMS Terms

By providing your mobile telephone number and giving consent to receive text messages from Sapphire Hotel, you agree to receive customer care SMS messages related to your inquiries, support requests, service questions, account or reservation assistance, and related follow-up communications.

Consent to receive SMS messages is voluntary and is not a condition of purchasing goods or services from Sapphire Hotel.

Message Frequency

Message frequency varies depending on your interactions and requests.

Message and Data Rates

Message and data rates may apply according to your mobile carrier and service plan.

Opting Out

You may opt out of SMS communications at any time by replying STOP to a message from Sapphire Hotel. After opting out, you will no longer receive SMS messages from the program unless you provide consent again.

Help

For assistance, reply HELP to a message from Sapphire Hotel or contact Sapphire Hotel through our normal customer service channels.

Mobile Carriers

Mobile carriers are not responsible for delayed or undelivered messages.

Privacy

Your participation in Sapphire Hotel's SMS program is also governed by our Privacy Policy. Sapphire Hotel does not sell or share SMS opt-in information with third parties for marketing purposes.