Privacy Policy
Sapphire Hotel respects your privacy and is committed to protecting the personal information you provide to us.
Information We Collect
Sapphire Hotel may collect personal information that you voluntarily provide, including your name, telephone number, email address, reservation or service-related information, customer inquiries, and communications with us.
When you consent to receive SMS messages from Sapphire Hotel, we may collect and maintain your mobile phone number, SMS opt-in status, and records of text message communications.
How We Use Your Information
We may use your information to:
- Respond to customer inquiries and support requests.
- Provide reservation, account, or service-related assistance.
- Communicate with you regarding requests or interactions you have initiated with Sapphire Hotel.
- Provide customer care and related follow-up communications.
- Maintain appropriate business and communication records.
SMS Privacy
Sapphire Hotel uses mobile phone numbers and SMS consent information only for the purposes for which the customer provided consent.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
SMS consent is not transferred, sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
Message frequency varies depending on your interactions with Sapphire Hotel. Message and data rates may apply. You may reply STOP at any time to opt out of SMS communications or HELP for assistance.
Information Sharing
Sapphire Hotel may use service providers when reasonably necessary to operate our business and provide services to customers. Such providers may process information on our behalf solely for legitimate business purposes and are not authorized to use SMS opt-in information for their own marketing purposes.
Data Security
We take reasonable administrative and technical measures designed to protect personal information from unauthorized access, use, or disclosure.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact Sapphire Hotel through our normal customer service channels.